Terms and Conditions

Effective Date: 1st June 2024

1. Introduction

Welcome to SoftpoaPay. These Terms and Conditions ("Terms") govern your use of our online payment wallet services. By accessing or using our services, you agree to be bound by these Terms.

2. Eligibility

To use SoftpoaPay, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using our services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To use our services, you must register for an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Use of Services

You agree to use SoftpoaPay only for lawful purposes and in accordance with these Terms. You may not use our services to engage in any fraudulent, illegal, or unauthorized activity.

5. Fees and Charges

SoftpoaPay may charge fees for certain transactions. All fees will be disclosed to you before you complete a transaction. You are responsible for any fees associated with your use of our services.

6. Limitation of Liability

To the maximum extent permitted by law, SoftpoaPay will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services.

7. Disclaimer of Warranties

SoftpoaPay provides its services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the availability, reliability, or accuracy of our services.

8. Termination

We may suspend or terminate your account and access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of SoftpoaPay, us, or third parties, or for any other reason.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes arising from or relating to these Terms will be resolved in the courts of [Insert Jurisdiction].

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website and updating the "Effective Date." Your continued use of our services after the changes take effect constitutes your acceptance of the revised Terms.

11. Anti-Money Laundering

SoftpoaPay is committed to complying with all applicable anti-money laundering (AML) laws and regulations. All payouts are subject to review to ensure compliance with these laws. We reserve the right to withhold or delay payments if we suspect any transactions involve money laundering or other illegal activities.

12. Contact Us

Email: info@softpoapay.com

Phone: +254732679037

Address: Consolidated Bank House, Nairobi