Privacy Policy

Effective Date: 1st June 2024

1. Introduction

SoftpoaPay ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online payment wallet service. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you register for an account or use our services.

Transaction Information: Details of transactions you carry out through our platform, including the amount, date, and recipient information.

Technical Information: Information about your device and internet connection, including IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services.
  • To process your transactions and send transaction-related communications.
  • To improve our services and develop new features.
  • To prevent fraud and enhance the security of our platform.
  • To comply with legal obligations and respond to legal requests.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who perform services on our behalf.
  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect our rights, privacy, safety, or property, and that of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no internet-based service can be completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us at [Insert Contact Information].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date." Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.

8. Contact Us

Email: info@softpoapay.com

Phone: +254732679037

Address: Consolidated Bank House, Nairobi